Scott Ledgerwood leads the User Interface/User Experience portfolio at the Public Safety Communication Research (PSCR) where he is focused on improving usability and user interface testing for first responders. His team is developing new test methodologies leveraging virtual and augmented reality to enable improved research, testing and development of first responder technologies. They’re also conducting research and development on video and image quality, computer vision, and usability and human factors approaches for improving public safety user experiences. Ledgerwood holds a Bachelor of Science degree in applied information technology from George Mason University, a Master of Business Administration degree from Bellevue University, and a Master of Science degree in telecommunications from the University of Colorado, Boulder. He moved from the Washington, D.C. area to join the National Institute of Standards and Technology (NIST) in 2015.