Jon Capitelli is a seasoned public safety technology professional with over a decade of experience in Emergency Medical Services (EMS). Before his tenure as a Senior Public Safety Advisor at the First Responder Network Authority, Jon served as an Assistant Chief with Wake County EMS where he spearheaded the advancement of EMS technology and communication platforms in North Carolina’s capital county. With a diverse background encompassing roles such as a firefighter, 911 telecommunicator, and EMT in both rural and urban settings, Jon possesses a comprehensive understanding of public safety operations. His unique blend of frontline experience and expertise in cutting-edge technology enables him to devise dynamic solutions for complex public safety environments. Jon's dedication to enhancing the user experience and leveraging advanced systems ensures that he remains at the forefront of innovation in the field.