Key Differentiators: Public safety feedback, investment, and oversight

Explore significant feedback trends from 2024 and 2025 and learn how that feedback has created tremendous value for the FirstNet Authority and AT&T, from investment decisions to public safety issues and concern resolutions. Hear how contract-related issues shared by public safety are formally escalated to AT&T for support. You’ll leave with a clear understanding of how public safety shapes FirstNet and how the network is distinct from other carriers.